Connection Happens in the Emotions

The book Fierce Conversations by Susan Scott says, “Our business is a business of conversations; while no single conversation is guaranteed to change the trajectory of a career, a company, a relationship or a life, any single conversation can”.  The power of words is easy to forget but whether conscious or unconscious the power exists.  Our words only have power if people can connect with them emotionally.  Often times we hear our emotions our bad, but it is where our passion comes from.  People move when they are driven in their emotions.  Our emotions are moved by passion, truth, and confidence.  If our communication lacks passion, truth and confidence we will never have much influence.  On the other hand if all three elements exist in our communication, our influence will be great!

Cover via Amazon

Cover via Amazon

Related articles

• Leadership and Emotions (inc.com)

Leading when the competition is Yourself.

Leading a group of people from one place to another is ALWAYS difficult, especially if they think they are already winning.  Think about the movie “Seabiscuit”.  When the trainer is preparing the jockey for the last race, he told him.  On the last stretch, pull up, let Seabiscuit look into the eyes of the competition and then at the right moment let him run – he wants it, his fire comes alive when he’s running to beat rather than running to win. Notice, he had to see the eyes of his competition.  So what happens when those eyes are your own?  That’s when the fire has to change.  The fire for being the best you can be and not just good enough to win the field.  You lead that and you have mastered Leadership!!

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 Sherri Huston | Senior Vice President 

 P 480-718-6105 |  F 480-663-6105

 sherri.huston@govig.com |www.govigseniorcare.com

2011: Placed 385 Executives

           

It is a race for talent

Several people sent me this excellent article, in which George Bradt, managing director of PrimeGenesis, argues that there are only three “true” job interview questions.

1.       Can you do the job?

2.       Will you love the job?

3.       Can we tolerate working with you?

 

This got me thinking, what are the three “true” questions for a candidate considering a new position:

1.       Will I be allowed to make an impact?

2.       Will I feel valued?

3.       Will I have fun?

 

Success is an “equal” partnership between employer and employee.  When you get it right, it feels like magic.  When it’s wrong, it affects everything.

Which is more important: what people DO or who they ARE? Is a company more powerful when it gets the WHO right or the WHAT?  While every situation is different, if I were given a choice, I’d choose the WHO.  As Zig Ziglar said, “Ability can take you to the top, but it takes character to keep you there.”

Maybe the most important question is, what do you believe in and why?  Just something to think about…

Click here for the original story on Forbes.com

____________________________________________________________________________________

 Sherri Huston | Senior Vice President 

 P 480-718-6105 |  F 480-663-6105

 sherri.huston@govig.com |www.govigseniorcare.com

2011: Placed 385 Executives

           

The Magic is in the Middle

When I was in 4^th grade I entered my first race.  It was track and field day at my elementary school.  I can remember waiting for the start of the race and looking at the finish line (which was probably only about 40 yards) with fierce intensity.  Your mark, get set, go, I was off.  I remember the feeling of going at something with everything I got.  I did it, I won!  That started my addiction to what I believed was winning.  Winning as I defined then and how I have defined it until about 72 hours ago was all about the finish line, the end of the race.  I just realized its’ really the middle I’m addicted to, the all-out part where purpose and direction are defining.  This is the MAGIC , this is WHERE the race is won!

 Sherri Huston | Senior Vice President 

 P 480-718-6105 |  F 480-663-6105

 sherri.huston@govig.com |www.govigseniorcare.com

2011: Placed 385 Executives

           

Who is Lou Holtz?

For the past 2 days Govig Senior Care has spent our lunch hour watching a speech Lou Holtz gave at a Harvey Mackay  Round Table that our President Todd Govig had the pleasure of attending, the speech was very inspirational and motivating and I encourage all of you to find out a little more about Lou Holtz and what he has to say, it couldn’t hurt.

So here is a short video of Lou Holtz from You Tube

It is a fine thing to have ability, but the ability to discover ability in others is the true test.
Lou Holtz

Sales People Wear Masks

Customer service, networking, outgoing, energetic, these are all types of masks that sales people wear.  How can you really tell if someone can sell?  I wish I really knew the right answer to that question.  With all the years I have been hiring sales people, I know more what a sales person isn’t than what they are.  Top sales people are not quiet, they talk a lot!  Top sales people are not arrogant, they are not shy, they have a confidence that is magnetic.  They are not detail oriented, but speak about accomplishments and the passion they have for winning.  Top sales people don’t hide, they are comfortable in their transparency and somehow they make you want to be transparent.  Sales is more a way of being than it is purposeful doing.  If you can eliminate what a salesperson isn’t you might just have one!

 Sherri Huston | Senior Vice President 

 P 480-718-6105 |  F 480-663-6105

 sherri.huston@govig.com |www.govigseniorcare.com

2011: Placed 385 Executives

           

Pain Has A Name:

Be the labor big or small, do it well, or not at all! Hiring can produce A Superstar, A Game Changer or A Replacement of what you had. When a position comes open, we all have the opportunity to top-grade the Who. So why don’t we?………Because it’s hard. It requires change, time, and money. It is often times easier to live in the arms of mediocrity than looking in the mirror and raising the standard. But…..PAIN has a NAME and it never goes away without intentional effort and a specific strategy. Top talent is out there, are you willing to make the necessary investments to attract it and retain it? I AM!

Truth has a sound.

 Sherri Huston | Senior Vice President 

 P 480-718-6105 |  F 480-663-6105

 sherri.huston@govig.com |www.govigseniorcare.com

2011: Placed 385 Executives

           

January Newsletter

10 Great Examples for Communities to Serve an Aging Population Many communities across America are not prepared to serve the aging population boom that is expected when millions of baby boomers reach retirement age. This information comes from the National Association of Area Agencies on Aging (n4a), which surveyed thousands of cities and communities across the United States to see how prepared they are for the aging population boom that is expected to peak in 2030, when n4a estimates that one in every five Americans will be over the age of 65. Survey results led n4a to create a list of 10 best practices to help communities serve an aging population, and n4a identified 10 communities across the U.S. which all found creative ways to meet the needs of their aging populations. Click Here For The List of 10 Cities	Mayo Clinic Piano Jam	Change, What Is It? We recently had a sales meeting here at Govig Senior Care and the topic was Change. The purpose of the meeting was to generate awareness towards a contributing factor that compels a human being to make decisions that will implement some form of change in their lives, with a focus around employment. So what motivates an individual to want to change their current employment, what are some of the factors? Finances, growth, environment, location, opportunity are just a few factors that we came up with. Everyone has different reasons for wanting to make a change, different motivating factors that influence their decisions, our goal is to identify those reasons and assist a candidate in making a decision that is in their best interest. So if you have been needing to make a change with your current place of employment and are ready to move on we strongly encourage you to contact us today!
	Executive Book Review Delivering Knock Your Socks Off Service, 20th Anniversary Edition, Delivering Knock Your Socks Off Service is a fast-reading, practical how-to guide geared toward customer care specialists. Featuring real-world examples from the service industry, this volume offers suggestions on solving traditional customer service problems as well as issues arising through new media such as texting, blogging, and Twitter. Delivering Knock Your Socks Off Service offers helpful advice for senior living professionals who deal directly with residents as well as the marketing employees who communicate with prospects and their families. The authors explore winning customers’ trust in our current climate, taking ownership of service encounters, delivering culturally sensitive service, and responding positively to negative customer feedback. Book review originally published in ALFA Publications, Senior Living Executive Magazine.

Success can only be obtained in the NOW

I used to think NOW was only a reference to WHEN you did things.  I NOW realize it’s a lifestyle.  Being in the now means you don’t allow anything to steal your thoughts or your time.  This is the true measure of discipline.  The battle we all face always starts in our heads, once our thoughts are stolen, our time follows and then it leads to our identity and self-esteem.  Success is the ability to live in congruency with both your WHO and your DO.  The present only exists in the NOW.  The only time you can do anything about is NOW.  Now is easily wasted by reliving the past and day dreaming about the future.  Guard your thoughts so they stay in the present, put all your daily actions into NOW and focus on what matters most and leave the rest alone.  Taste and see success like you have never experienced before!

Now is Game ON!

 Sherri Huston | Senior Vice President 

 P 480-718-6105 |  F 480-663-6105

 sherri.huston@govig.com |www.govigseniorcare.com

2011: Placed 385 Executives

           

2012 A Year of Multiplication

To multiply means to take action within a process that produces a condition of being multiplied. (free dictionary.com)  We all know everyone has the same amount of time but how you choose to use it can be very different.  Time can be multiplied when you say “NO” to distractions.  Saying no can increase your capacity to say “YES”.  Saying yes to the right things will multiply your time.  Business and people are no different.  WHAT you spend your time on and WHO you spend your time with can cause multiplication or subtraction.

The future is the consequence of the actions you are taking today.  When you decide to take action today about what you want tomorrow, your future will be what you want.  I encourage you to go to futureme.org. Email yourself in the future to help yourself with the NO’s.

2012 the year where NO = Yes!

Wishing you the best in the New Year,

 Sherri Huston | Senior Vice President 

 P 480-718-6105 |  F 480-663-6105

 sherri.huston@govig.com |www.govigseniorcare.com

2011: Placed 385 Executives